Refund policy

Return Policy

We offer exchanges or store credit only within 14 days of delivery. We do not offer refunds.

To be eligible for an exchange or store credit, your item must be in the same condition that you received it, unworn, unwashed, with original tags attached, and in its original packaging. Any items showing signs of wear will not be accepted. You will also need the receipt or proof of purchase.

To start a return, please contact us at thebodyalchemist1@gmail.com. Returns must be approved before being sent back. Once your request is approved, we will provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

You can always contact us for any return-related questions at thebodyalchemist1@gmail.com.

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Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

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Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Sale items and gift cards are not eligible for return or exchange.

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Exchanges
Exchanges are offered in the form of store credit or direct product exchange, subject to availability. Once your return is received and approved, you may use your store credit to place a new order.

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European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must still be unworn, unwashed, with original tags attached, and in original packaging, along with proof of purchase. In accordance with our policy, returns will be issued as store credit or exchange only.